Excellent location - Suntonsan, United Kingdom

Great lication so far near supermarket and restaurant. Just 10 minutes walk to Grand Hirafu. The place was clean and tidy. They got everything we need, washing machine, dryer ect. Love go back again.

Amazing!! - Molly, Australia

The apartment was perfect for four of us! Super comfortable, which is essential after a day on the slopes. Location was great, an easy walk to the main shops and a bus station. Utilities were all very good. Would definitely stay there again.

Sinsetsu - James, New Zealand

Sinsetsu Apartments - perfect in every way. Six men for 8 nights - very comfortable. Central to everything. Great value. Have now stayed there twice - will stay again!

A nice apartment for two couples - Bengt, Finland

The modern and spacious two bedroom / two bathroom apartment was perfect for two couples. Its kitchen was reasonably well equipped, which is a must if you plan to do any cooking yourself. The ski room in the basement was well suited for its purpose. The ski bus stops were not far from the property, you could easily walk the short distance with your ski boots on. The only minus was that in the morning the walk was uphill.


The supermarket was also close by and the closest ski rental shop was on the same street. There were also a number of restaurants reasonably close to the property.

Like all skiers on a longer trip, we brought quite a lot of clothes and other gear with us. Unfortunately the space to store them in the apartment was very limited. We think there should have been much more closet space.

Good location - Kotchakorn, Thailand

Clean and comfortable. Good location for walking around the city and near convenient store and restaurants. It’s not far from bus stop.

For this price I expected more - Fiona, Hong Kong

Good location, but not very family/small children friendly as there is a lack of a proper dining table, or seating arrangement for dinner (ie: a high chair or something to secure child to a bar stools.
Or a step for help them to go to the toilet themselves. Small details for that price range will make a big difference. Pots and pans's non stick coating were peeling off, when we asked we got replacement right away, though again, at that price, they shouldn't be there in the first place. At a lower price bracket this place would great, great location on a slightly quieter street, very spacious with communal washing facilities.
Perhaps a picture guide of where to put things in the dry room would help different units sharing the dry room get along much better, also providing hangers on the rail, so other units clothings isn't put where the boots go. Gloves for washing up would be much appreciated too.

In short, great apartment if you don't mind it being noisy from your upstairs neighbours and the snow plows, good facilities and spacious, though for that price details can be much improved. Being close to the slope and the restaurants are definitely a plus.

Kitty’s review - Kitty, Taiwan

The kitchen is very nice - equipped with almost everything we need.
But the knifes are blunt. It’s hard for us to cut vegetables and meats.

Overall, the rooms are clean and comfortable. The location is good - I love choosing Shinsetsu Apartment for our ski holiday.

Enjoyed Our Stay At Shinsetsu #12 - Daniel, Singapore

Apartment was nice, neat & clean upon checking in. Everything was working and in good order.

Dylan and his associate; John made sure all our arrangements were taken care of prior to our arrival in Niseko; down to extra towels & amenities that we required in our room.

Cleaners did their cleaning as scheduled during our week-long stay in the apartment.

Due to the heavy snow-fall during our stay, there were lots of snow and ice build-up at the entrance door-way steps to the apartment. Unfortunately, nobody came to clear the ice and snow build-up during the day and it became pretty difficult and dangerous to negotiate the entrance to the street at times...

Also, a huge slab of snow and ice slid off the roof next to the kitchen window one night. The entire apartment shuddered with a loud crash; and I think it damaged one of the kitchen window sills as a result. That was quite dangerous & it buried the lower floor windows entirely in snow and ice... They must have had no sunlight there for days...

All-in-all it was a very good stay experience this season yet again with Holiday Niseko. The apartment was nice, clean & quiet. Hardly any disturbance from the outside or the neighbours at all.

Thanks to Dylan, John & All in Holiday Niseko for a good season up in Niseko this season!

Perfect - Karen, Australia

We stayed in shinsetsu #4 and found it to be nice and spacious for four adults and a toddler. Netflix was a good bonus and the location was great. Only thing was could do with a door on the bottom bedroom for various reasons. Would recommend to family and friends to stay here. The staff were also nice and helpful.

Review Reply:

Thanks for the review. We will be adding a door for privacy this summer to the bottom bedroom after receiving several requests for this.

Shinsetsu Apartments - Wendy, Malaysia

Good location, close to the Ace Family Lift and Supermarket. Clean spacious apartments with good facilities, although could have done with having another toilet!