Shinsetsu Apartment 5 - Rod, Australia

Shinsetsu apartment no 5 was very spacious and managed to accommodate 8 of us with 1 on a futon and 1 on the lounge, although it is really designed to sleep 6. It was clean, quiet and well equipped with 2 large bathrooms and a sizable kitchen The downstairs drying room is also very large. It is a comfortable 4-5 minute walk to the family quad lift and just down the hill from Seicomart and close to numerous restaurants. The location could only be improved by being higher up the hill, but it is much cheaper than comparable sized units closer to the lifts.
I would certainly stay in the Shinsetsu apartments again and would have no hesitation to recommend them.

Shinsetsu #1 & #3 - Brett, Australia

My family of 4 recently stayed at Shinsetsu for 10 nights. The above ratings are for Shinsetsu #3 and for the way Holiday Niseko dealt with a few issues we had in Shinsetsu #1 and with lost baggage.

Shinsetsu #1 is a 2BR/2BA aptmt that, judging by the photos, had all we needed. The apartment is nicely furnished and comfortable and the ski drying room downstairs and free communal washers/dryers were great. But there were some issues. For the first day we had no heating. This was resolved satisfactorily on day 2. The main issue though was that the master bedroom located downstairs has no door on it and there is no simple way to add one. The photos do not show this. As a result, all noise, light etc from the kitchen and open plan living/dining room floods into the bedroom. This meant that sleeping was difficult unless everyone in the aptmt went to bed and woke up at the same time - not really practical with teenage children. Fortunately, Holiday Niseko was able to move us after 4 nights to Aptmt #3, which has 3BR and most importantly, a door on each. This accommodation was fantastic - warm, nicely furnished, all essential kitchen items and kids appreciated Netflix on the TV.

The location of Shinsetsu is very convenient, being 5 mins walk from the Ace Family lift and 3 mins to Seicomart. If you rent gear from Larry Adler at the base of that lift you can leave it there each night and stroll up and back each day before/after skiing.

Holiday Niseko also helped us out with a lost backpack which had been left on a train in Tokyo. They made a couple of calls (in Japanese) to the rail co, located the bag, had it transported to Hirafu and a friend collected it for us (after we had left). This was very much appreciated and their approach was very helpful and accommodating throughout.

So despite a rocky start I would highly recommend Shinsetsu #3 and Holiday Niseko. Shinsetsu #1 may also be fine if you don't mind the doorless bedroom issue.

Review Reply:

Thanks for the review. We will look into adding a door to the bedroom over summer as like you mentioned the design does not suit everyone.

Couldn't have asked for any more - Lisa, Australia

Holiday Niseko have everything organised. They pick you up from the bus, drop you at the property and collect you at the end of the holiday and take you to the bus.

The property is very modern and very well located to the village and ski slopes. We left our skis at Larry Adler's shop (even better).

Good kitchen, apple tv. Nice and warm inside.

If we wanted anything the Holiday Niseko staff immediate came.

Easiest ski holiday I've ever had.

Thanks

Satisfactory - Mulyadi Widodo, Indonesia

Very homy and perfect place for family vacation

Right choice ! - Grace, Malaysia

nice apts that have no regret.
apts ia clean , good maintenwnce with comfortable enviromwnt that feel like home.

my sis and her friends plan to book shinsetsu again on thwir yr end trip to niseko !

Shinsetsu Apartment, Hirafu - Karen, Singapore

We had a great time staying at Apartment #12. Overall it is a very spacious apartment for 5 adults. The only set back is the 2nd bedroom bathroom which is attached to the the bedroom is rather small especially the basin, more like a mini basin with no counter top to place our necessary toiletry stuff. This unit is well equipped with all the necessary things and are in good condition.

Nice and comfortable - Sim, Singapore

We stayed in a 3bedroom apartment for 4nites for 7pax. Location is good, short walk to Seicomart, busstop and eateries nearby. No complaints as rooms are of good size and comfortable.

The single beds are slightly smaller than standard singles but still comfortable.

Nice and comfortable - Sim, Singapore

We stayed in a 3bedroom apartment for 4nites for 7pax. Location is good, short walk to Seicomart, busstop and eateries nearby. No complaints as rooms are of good size and comfortable.

The single beds are slightly smaller than standard singles but still comfortable.

Lovely stay at Shinsetsu - Karen, Singapore

It was our 2nd time staying at Shinsetsu and we enjoyed it all the same. The only thing we didn't fancy was having to turn on the main switch for the water heater everyday, which we did not need to do for the previous stay at the other apartment. It only lasts for 6 hours and you would need to turn it on again thereafter if you want the water to be hot. The cleaners only came once (2 days after we checked) during our 6 night stay, to provide some change of towels but that was it. I was expecting them to come by again on the 4th day but that didn't happen.

We had to carry our skis back everyday from skiing which provides some exercise for all of us but I personally think it's great for the kids to know that it's not always that we can opt for accommodations with ski in and out facilities.

Great choice - Kersley, Singapore

Great choice to stay at in Grand Hirafu. The location is great, not too far from the main road and close enough to the Ace family lift. The apartment was spacious and very nice.